Question 1

Do you offer long-term contracts?

Accepted Answer

No. Our monthly retained support has no long-term contracts. You can cancel any time. We believe in keeping clients by providing value, not by locking them into restrictive agreements.

Question 2

Do you provide generic templates?

Accepted Answer

No. We believe that health and safety documentation should be proportionate and specific to your business. We write practical, plain-English documents sized to your operations, not generic corporate paperwork.

Question 3

What is the Featherstone Safety Hub?

Accepted Answer

The Hub is an online workspace provided to our clients. It's where your actions, Risk Assessment/COSHH registers, training matrix, and evidence library sit. It ensures your records stay live and organised instead of sitting in a folder that goes stale between visits.

Question 4

Who will I be dealing with?

Accepted Answer

You will deal directly with Thomas Featherstone. There are no call centres or junior consultants. You get one qualified point of contact with 8 years of hands-on safety experience in high-risk environments.

Question 5

What areas do you cover?

Accepted Answer

We are a service-area consultancy covering the Cotswolds and Oxfordshire. We regularly visit clients in Oxford, Witney, Abingdon, Wantage, Didcot, Faringdon, Cirencester, and Chipping Norton.

Question 6

Can you help us get ISO 45001 or 14001 certification?

Accepted Answer

Yes. We can take your business all the way from a starter compliance pack through to ISO 45001 and 14001 certification-readiness, including gap assessments, full implementation, and certification-body liaison.

Question 7

Are your services CPD approved?

Accepted Answer

Yes, absolutely. Featherstone Safety is an Approved CPD Provider (#790589). All our training, documents, and retained support services are fully CPD approved throughout.

Frequently Asked Questions

Fully CPD Approved

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